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This site states the following, "We turn your conversations into insights to automate." Our analyzers noticed that the web site also said " Automatically engage your customers with a Facebook Messenger bot now." The Website also stated " Automatically understand and resolve customer issues. KeyReply identifies key insights from your customer conversations and automates your customer engagement and support using your own Facebook Messenger bot. Real data powering real results. It will identify the key issues, themes, and problems your customers face, and use them to scope the bots functions and replies." The website's header had customer support as the most important keyword. It was followed by customer engagement, bots for business, and enterprise chatbots which isn't as highly ranked as customer support. The next words the site uses is best chatbots. chat automation was also included and will not be viewed by search parsers.